Tedford Security Solutions Private Limited (“Tedford Security Solutions”, “we”, “us” or “our”) is the data controller for personal data processed on this website.
We have adopted this Privacy Policy to explain how we process information collected via the Tedford Security Solutions website and why we may need to collect certain personal data. Please read this Privacy Policy before using our website.
We take care of your personal data and are committed to maintaining its confidentiality and security.
When you visit the website, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device. As you browse, we also collect information about the pages you view, referring websites or search terms, and how you interact with the site. We call this “Device Information”.
If you choose to use certain features (for example, submitting an enquiry or booking a service), you may provide personal data such as name, company, email, telephone number, service requirements, address/postcode, and any other details you include in a form or message. If we enter into a contract with you, we may also collect billing details (e.g., billing address and limited payment references processed via our payment provider—card details are not stored by us).
Our priority is the security of customer data. We process only the minimum personal data needed for the following purposes and lawful bases:
Device Information is used to identify potential cases of misuse and to compile aggregated statistics about website usage. These statistics do not identify individual users.
Depending on your location, you may have the following rights in relation to your personal data:
To exercise any of these rights, please contact us using the details below. If you are in the UK, you also have the right to lodge a complaint with the Information Commissioner’s Office (ICO). If you are in the EEA, you may contact your local supervisory authority.
Your information may be transferred and processed outside the UK/EEA (for example, by trusted service providers). Where this occurs, we will ensure appropriate safeguards are in place—such as UK International Data Transfer Agreements or the EU Standard Contractual Clauses—to protect your personal data.
We keep personal data only for as long as necessary for the purposes set out in this Policy, including to satisfy legal, accounting, or reporting requirements. Enquiry records are typically retained for up to 24 months; contractual records may be retained for six years after the end of our relationship. Analytics data may be retained in aggregated, non-identifiable form.
We use cookies and similar technologies to operate the site and understand usage. You can manage cookies through your browser settings. Disabling certain cookies may impact site functionality. For more detail, see our Cookies Policy.
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to read the privacy statements of any website that collects personal information.
We store information on secure servers and apply reasonable administrative, technical, and physical safeguards to protect against unauthorised access, use, modification, or disclosure. However, no transmission over the Internet or wireless network can be guaranteed as 100% secure.
We may disclose information we collect if required or permitted by law and when we believe in good faith that disclosure is necessary to protect our rights, your safety, investigate fraud, or respond to a government request.
Our website and services are not directed to children, and we do not knowingly collect personal data from children.
We may update this Privacy Policy from time to time. The “Last updated” date will be amended when changes are made. Continued use of the website indicates your acknowledgement of the updated Policy.
Last updated: 20 October 2025